Hera Business Solution (“HBS”), the cutting-edge offer of Hera Group dedicated to businesses, is here. The entire expertise gained by a leading Group in the efficient and circular management of all utility services is made accessible to clients. The offer promotes a new approach that supports clients with holistic assistance.

These new multi-service contracts for businesses go beyond the traditional supply, since they facilitate development towards circular economy models, by pursuing efficiency even in the use of services.

In the age of great changes with global impact, technological progress is one of the most disruptive. It challenges business models, while requiring deep rethinking even of the more traditional activities in the industry.

Widespread use of new technologies is revolutionizing the way multi-utilities operate. It is deeply transforming services offered to customers and their own expectations.

The strict lockdown adopted in Italy led to a number of changes in marketing and customer-service activities. On the other hand, consumption has also changed.

Hera has put into play the proven experience of Hera Comm to deal with the new situation in such a way as to ensure together the safety of people and the continuity of service.

In these first months of the year Hera’s scope expanded, as a reflection of the deal completed with Ascopiave. The integration of EstEnergy is already bearing fruit.

Hera’s Business Plan undergoing a stress test
Hera’s Investor Relations team has just completed the new version of the “Sensitivity Game”. Presented with the name of an intriguing game, it is actually a high-potential tool for analysts and investors that aim to test the impacts of different scenario assumptions on Hera’s future performance.

Hera takes up the challenge to carry out significant changes by 2030.
For the first time, in its Business Plan presentation Hera also included eight goals to 2030.
For a better understanding of the relevance of this choice and the way it has been developed, we ask some questions to Mr. Massimo Vai, who is Strategy, Regulation and Local Bodies Central Director and Head of Strategic Planning at Hera.

One of the megatrends that feature the evolution of our society is the concentration of global population in the cities. Increasing urbanization requires deep rethinking of the services that the utilities provide. This topic has been at the heart of last June’s event, “Re-inventing the city”, that has been organized by Hera in Bologna. To understand how Hera means to play this role, we talked to Enrico Piraccini, who is the Head of Development and Innovation at Hera.

Recently, Hera has successfully placed a 500 million euro green bond with 8-year maturity, at the same time repurchasing 210.60 million euro of issued bonds with shorter maturity and higher coupons. An operation with a positive impact on the Company’s financial profile, confirming how strategic Hera approach to sustainability really is. We talk about these […]

Stakeholder engagement as a mean to shared value creation. In the new report, “Costruire INSIEME il futuro”, or “Building the future TOGETHER”, all the initiatives that Hera has put into play. 2009 – the community arises Ten years ago, in 2009, “Hera INSIEME” was born. It represented the community dedicated to the citizens served by […]

Last January, the Top Employers Institute awarded Hera with the tenth certification in a row as one of the best companies in Italy for application of best practices focused on the development and well-being of its people. An award of Certified Excellence in Employee Conditions. A contribution from Mr. Alessandro Camilleri, Head of Development, Training […]

Massimo Vai, director of strategic planning at Hera, talks about it Mr. Vai, the Creation of Shared Value (CSV) is gaining growing strategic importance at Hera: would you please explain us this evolution? In 2016, we added the Shared Value Creation perspective to our approach to Corporate Social Responsibility. This allowed us to directly quantify […]